Incident Management

Bespoke, outsourced, technology driven end-to-end Incident solutions.

We offer fleets, insurers and brokers technology-driven solutions for vehicle incident management. Our team and technology slots in with clients’ existing processes to streamline the tasks involved with managing an incident. Our primary goals are to create cost savings within the fleet motor claims process and to get fleet drivers back on the road as quickly as possible.

Sectors

Fleets

We are committed to reducing the total cost of fleet incidents whilst delivering an unrivalled customer experience. From First Notification of Loss to Risk Management, Telemetry, Rental, Vehicle Recovery, Non-Fault Hire and Legal Services; keeping drivers mobile throughout.

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Insurers & Brokers

We manage the cost of claims on behalf of Insurer and Broker policyholders. We tailor our solutions to suit individual policyholder or scheme requirements, streamlining the Incident Management process and reducing delay at every juncture.

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Roadside & Administration

We provide a range of services that reduce the stress and expense of incidents. We provide handling for everything from breakdown and recovery to driver awareness and training.

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Key Services
  • Incident Reporting & First Notification of Loss
  • Third-Party Intervention
  • Vehicle Recovery
  • Claims Administration and Reporting
  • Bodyshop and Smart Repair
  • Engineering
  • Loss Recovery
  • Legal Services
  • Risk Management
  • Intelligence & Reporting

We are committed to reducing the total cost of fleet incidents whilst delivering an unrivalled customer experience.

Trusted Clients & Partners

We are pleased to have manyTrusted Insurer, Broker and Fleet Clients & Partners.

Get in touch today to learn more about our incident management solutions